UIS Quarterly Reports

Teaching and Learning

Canvas Learning Management System (LMS). Improved access to learning tools/technologies, including: Echo360, ShareStream, VoiceThread, OLI, and Acrobatiq, by integrating the tools within the Canvas LMS. We also automated the integration of Canvas with Banner and Destiny to improve timeliness of user and enrollment provisioning and to minimize the staff resource burden.

Online Learning. Supported development and delivery of three BALS online courses with CNDLS and SCS, these in addition to the four courses we assisted in launching last quarter.

Blackboard Learn LMS. Improved access to VoiceThread and Acrobatiq from Blackboard Learn by integrating tools with Blackboard LMS.

Blackboard Collaborate. Negotiated for complimentary access to Blackboard Collaborate for FY16 to ensure continuity of access for users and to allow faculty the opportunity to evaluate Collaborate Ultra, which represents a complete refresh of the Collaborate product. We will conduct a pilot test of Blackboard Collaborate Ultra with faculty and solicit feedback to determine if we should invest resources in Collaborate Ultra and/or Zoom moving forward.

 

Research

Transmittal Review and Compliance System (TRACS). Working with a group of cross campus representatives to refine the TRACS pre-award workflow management system for grants to better meet the needs of researchers across the university.

 

Business Operations

Student Systems. The student systems team continued to perform upgrades and maintenance on mission critical systems to service our student community. Examples include:

  • Partnered with Main Campus to introduce an improved DegreeWorks system. The upgrade will enhance the toolkits used by advisors and deans to help students plan and develop their academic activities and successfully meet graduation requirements.
  • Introduced meal plan enhancements to give students more flexibility in selecting their preferred dining options.
  • Provided a new program to revive historical student records. This will enhance the alumni’s experience using their NetID and password for transcript requests or other online self-services provided by Georgetown.
  • Completed the Chosen Name enhancement requested by the LGBT community, allowing students to designate a different name in addition to their legal name.

Business Intelligence and Analytics. Continued to collaborate with users across GU to bring additional financial data sets into the enterprise reporting platform and to create new reports and dashboards, including a series of income statement, balance sheet, and budget to actuals reports used by the Finance community. We will focus the next several months on further developing the utility of the enterprise reporting platform and on refining the operational structure for reporting at GU.

Constituent Relationship Management. Kicked-off the advancement modernization and enterprise CRM project. Convened an evaluation committee consisting of representatives from across the campuses to select the Phase 1 project vendor, Deloitte. Deloitte will meet with Advancement and non-Advancement users from across GU this summer to determine requirements and facilitate the identification of a vendor solution.

 

Infrastructure

Information Security. UIS has utilized Qualys, a security vulnerability scanning tool, to decrease the number of high severity system vulnerabilities by over 50% in the past quarter. Combined with Tanium, an end-point threat and remediation tool, UIS has reduced overall security vulnerabilities by patching or updating out-of-date systems, and removing redundant or at-risk systems in our IT environment. UIS also continues to deploy enhanced security features from the recently implemented Palo Alto next generation firewall - including capabilities for proactive blocking of malicious network traffic and access to security risk Internet sites.

Fiber Optic Network. UIS completed a project to mitigate some of the more serious risks of single points of failure in our fiber optic data network. Working with a regional network provider, we extended the campus network into the Georgetown neighborhood connecting our fiber into a ring design such that an accidental cut would not impact service.

WiFi. UIS worked in close collaboration with University Facilities to ensure that students will have the very latest in upgraded WiFi in the Former Jesuit Residence and the Leavey Center Hotel student housing locations opening this fall. Yates Field House had a new WiFi system installed this summer and Lauinger Library's system will be updated before classes begin for the fall semester.

Science DMZ. Continuing to make progress on the implementation of a Science DMZ as part of an NSF 2015 grant award. The award includes equipment needed for a special Data Transfer Node (DTN) that will facilitate high-speed large data transfers between Georgetown researchers, national labs, and other research institutions. This capability will enhance GU support for research collaboration and enable the use of specialized equipment at national labs. The data transfer node is expected to be online Fall 2015.

Mobile.

  • Updated the emergency information portion of the GUMobile app to be consistent with the Emergency Flip Guide in LiveSafe.
  • Inclusion of SCS in the GUMobile app is in progress.
  • Piloting a Mobile Wayfinding capability using Bluetooth Low Energy Beacons to guide visitors, including ADA routes, from off-campus to Southwest Quad Parking and up Library Walk to the Admissions Office.

Telecom Partnership Initiative. Solicited bids from major telecom providers (AT&T, CenturyLink, and Verizon) for a strategic partnership to address GU’s most critical IT infrastructure needs. Potential components of the partnership agreement include upgrading the fiber optic infrastructure to reduce single point failures, upgrading and maintaining LAN and WiFi networks, replacement of the university’s aging telephone networks, information security operations, and a next generation data center and cloud strategy. Selection of the winning bid will be made this summer, followed by detailed contract negotiations that will govern implementation of selected components.