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Tech News for Students
Preventing Virus Infection
On May 2, the Sasser worm infected hundreds of Georgetown students' computers. Sasser spread by expoloiting a security flaw in Windows 2000 and Windows XP computers that did not have the latest Windows security patch installed.
Most of the viruses that hit Georgetown invade the university network from student computers. Students can protect themselves by following the guidelines on the How to Protect Your Computer Web page. The page contains illustrated instructions for configuring Windows to install security patches automatically, for installing Symantec AntiVirus, and more. Assistance with the instructions is offered by the UIS Help Desk.
UIS Service Desk and Student Help Desk Summer Hours
Summer operating hours for the UIS Service Desk and the Student Help Desk phone line will start on Friday, May 14. (Operating hours for the faculty and staff Help Desk will not change.)
Operating hours for the Service Desk are Monday through Tuesday from 9:00 a.m. until 7:00 a.m. and Wednesday through Friday from 9:00 a.m. until 5:00 a.m.
The Student Help Desk will open a half-hour earlier at 8:30 a.m. and close at the same time as the Service Desk.
Campus Residents: Media Adapters Due
Residents of Village A, Harbin, New South, Alumni Square (Village B), and Nevils who have borrowed media adapters are required to return them to the UIS Service Desk in G-39 St. Mary’s Hall by 5:00 p.m. on Monday, May 24.
Adapters must be returned in person during UIS Service Desk business hours. Do not leave adapters outside the office while it is closed. If you are unable to return your adapter during business hours, please keep it and contact the UIS Student Help Desk at (202) 687-4577 or techhelp@georgetown.edu for return instructions.
Students who do not return media adapters or who do not return media adapters in good working order will be charged. Costs are as follows:
- Transceiver: $70.00
- Fiber cord: $20.00
- Power Adapter: $10.00
Summer Computer Security for Students
Students who leave campus for the summer can install Symantec AntiVirus on their home computers free of charge. Download AntiVirus from the UIS Software Database, and continue to follow Georgetown’s computer security guidelines. It is especially important to continue scanning for Windows security patch updates.
E-Mail Notice for Graduating MSB Students
Graduating MSB students' GroupWise and Novell accounts are active until thirty days after graduation; extensions are available upon request.
For more information, please visit http://uis.georgetown.edu/students/graduates.html.
E-Mail Notice for Other Graduating Students
Graduating students' GUMail e-mail accounts will remain active for about six months after graduation. UIS will send out the specific deadline and reminder notices in October and November.
After six months all e-mail remaining in your GUMail account will be deleted, but you can use the GUMail forwarding service for life. For instructions on moving e-mail out of a GUMail account and setting e-mail forwarding, visit http://uis.georgetown.edu/students/graduates.html.
Web Space Notice For Graduating Students
Graduating students' GUSUN, cfdev, data, and epsilon3 Web accounts will remain active for six months after they graduate.
After six months, all data remaining in Web accounts will be deleted. If you maintain Web resources for a department or organization, please transfer ownership of the files before you leave campus. For instructions, please see http://uis.georgetown.edu/students/graduates.html.
HoyaNet Bills Due During Summer
Bills for Hoyanet telephone, voicemail and cable services incurred during May will be sent to students’ GUMail accounts during the summer unless the student has specifically requested a paper bill.
Please remember to watch your GUMail account during the summer for Hoyanet bills. Students with unpaid bills will be prevented from signing up for Hoyanet services in the fall.
Summer Residents: Telephone, Voicemail, and Cable
Students living in residence halls and university apartments over the summer are offered the same residential telephone, voicemail, and cable services as residents during the fall and spring semesters.
More information about these services may be found at http://uis.georgetown.edu/students/summer.residents.html.
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