Top 10 Things for New Students to Know about IT Services at Georgetown

1. Help Desk locations, hours, contact info:
   • Main Campus and Medical Center students: http://uis.georgetown.edu/student.html
   • MSB students: http://technology.msb.edu/
   • Law Center students: http://www.law.georgetown.edu/ist/ISTInformationforStudents.htm
   
   
2. NetID and Password: Find instructions on changing your temporary password for your NetID, which you need to access online GU services.
   
   
3. GOCard: Before arriving on campus, apply for a GOCard.  It's your ID and debit card at Georgetown.
   
   
4. E-mail: Find more info on your Georgetown e-mail account.
   • Main Campus and Medical Center students: http://uis.georgetown.edu/email
   • MSB students: http://technology.msb.edu/helptopics/email/email.htm
   • Law Center students: http://www.law.georgetown.edu/ist/students/orientation.htm#email
     

   Hoyamail FAQ

   
   
5. On-campus Wireless: Learn more about available wireless connectivity across campus.
   
   
6. MyAccess: Manage your student and financial records and register for classes.
   
   
7. Blackboard: Access the system that instructors use for communication tools, sharing course materials, and other academic resources. 
   
   
8. Information Security: Learn more about what activities are monitored and enforced and access tools to help you secure your computer via anti-virus software, firewalls, updates, etc.
   • Computer Acceptable Use Policy: Find out more about the policy, by which all students are bound.
   • P2P Programs: Learn more about legal issues surrounding file-sharing
     
   
   
9. Hardware and Software: Learn about Georgetown-supported configurations and discounts on software and hardware offered through Georgetown University.
   
   
10. Residence Hall Connectivity
    • Sign up for Cable TV or Phone services
    • Learn more about the wired internet access available in residence halls
    • Wireless routers are not allowed in residence hall student rooms.  Review info on if your residence hall has wireless connectivity

Student Helpdesk
Tel:(202) 687-4577
Email:techhelp@georgetown.edu

: Access+
: Anti-virus Software Downloads
: Blackboard Login
: Directory
: Email-NetID Tools
: Financial Access+
: Glossary
: Green IT
: GUMail-Faculty
: GUMail-Staff
: GUShare
: GUWebCalendar
: How-to Documentation
: Hoya Computing
: Hoyamail
: Information Security
: Media Adapters
: Policy Information
: Protect Your Computer
: Software Downloads
: Spam Blocking Stats
: Student Access+
: Training Classes
: UIS H1N1 Resources
: UIS Tip of the Week
: Work for UIS

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