Handheld Description

What is a handheld?

A handheld device (sometimes called a PDA) is a mobile computing device that can be used as a supplement to computer functions such as e-mail, calendar, Internet, etc.  Handhelds typically have a screen and a miniature keyboard that enable easy use, and some also have 'touch-screen' or 'stylus wand' functionality.

Generally, handheld devices can be used to:

• Make phone calls
• Check e-mail
• Store contact information
• Synchronize with a calendar, task list, memos, and notes used on a desktop/laptop computer
• View (and in some cases, edit) documents
• Function as a media player (play music and videos)

It is important to note that models and features change quickly.  You may be able to use the handhelds comparison chart as a guideline for choosing or using your handheld, but you will need to visit the manufacturer's Web site for the latest in product information.  Note the following information may vary by model, and is not all-inclusive.

Risks and benefits?

Like desktop and laptop computers, there are risks and benefits associated with all handhelds.  It is very important that you use a password for your handheld, lock it when not in use, and do not use it transmit sensitive data.

Available service providers?

Handhelds can be obtained with one of many available cellular providers. These are generally the same providers you would use for a cell phone, and include T-Mobile, AT&T (formerly Cingular), Sprint/Nextel, and Verizon, to name but a few. 

T-Mobile and AT&T are UIS-preferred providers because they can provide international coverage.  Sprint and Verizon may be better for domestic contracts (note that T-Mobile and Verizon offer customers who already use their service some further discount). 

Please contact the cellular service provider for more information on the employee discount program.

Types of handhelds?

There are also many different types of handhelds varying in design and functionality to operating system (OS) and hardware.  They include: Palm (preferred by UIS), Windows Mobile Devices (preferred by UIS), BlackBerry, and iPhone.

UIS provides best-effort support with regards to handheld devices due to the large variety of models and the rapid evolution of handheld-related technologies.