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GU Apps: Configuring BlackBerry for GUMail

Before You Begin

Before you can setup GUMail on your BlackBerry, you will need the following:

  • An account on the GUMail Faculty/Staff system
  • Any BlackBerry device
  • Device must be located in a full-coverage service area

Notes:

  • Screenshots were taken with a BlackBerry 8700 device on the T'Mobile network.
  • If you are using a later device that has a trackball (i.e. BlackBerry Curve, Pearl or 8800 series), substitute instances of 'click-wheel' for 'trackball'.

  1. On the BlackBerry, open up Set up Internet E-mail.


  2. This will launch a Web browser. If this is the first time you are using the Web browser, make sure to select your proper timezone and agree to the terms and conditions when prompted.
  3. Open Email Accounts.

  4. Open Add an Email Account.

  5. In Email address, enter your GUMail e-mail address (i.e. netid@georgetown.edu); in the Password box, enter your NetID password. Select Next.

  6. If you have typed in everything correctly, then you should receive a confirmation message that says 'You have successfully configured access to: netid@georgetown.edu'. Click OK.

    BlackBerry screen that shows successful configuration of GUMail email account

    If you do not receive such a confirmation message, see the instructions for manually configuring your GUMail account.

  7. To add your name to outgoing messages, click Edit under your GUMail account. Scroll down to the field Your Name, and enter in your name as you would like it to appear on outgoing messages.

    BlackBerry Set Up Internet Email General Settings screen

  8. Once completed, select Save. A confirmation screen will appear if your configuration has been saved.

Please note that it can take up to 20 minutes for the BlackBerry to begin receiving messages from your GUMail account in the Messages application.

Manually Configure GUMail Settings

If your BlackBerry was unable to automatically configure your GUMail settings, you can enter it manually when prompted:

  1. Select 'I will provide the settings to add this email account'. Click Next.
  2. For the type of account, select 'Internet Service Provider Email (POP/IMAP)'. Click Next.
  3. Select 'I will provide the settings to add this email account' again. Click Next.
  4. Enter your full GUMail e-mail address, NetID (in the field 'User Name'), and NetID password in the respective fields
  5. For the email server, type gumail.georgetown.edu. Click Next.
  6. If all settings were entered in correctly, then the following message will appear: 'You have successfully configured access to netid@georgetown.edu'. Click OK.
  7. Continue configuring your GUMail account
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