How do I request a GUMail account?
You already have a GUMail account if you are taking class for credit, or are a faculty, staff, or AAP member. Your account will be activated the first time a message is sent to it. To begin using your account, follow the steps on the GUMail homepage under Getting Started with GUMail.
What is my e-mail address?
Your e-mail address is <yournetid>@georgetown.edu. So if your NetID is xy23, your e-mail address is xy23@georgetown.edu.
What is my e-mail quota (How large is my mailbox)?
Faculty, staff, and AAPs have 50 MB quotas; students have 20 MB quotas.
What can I do to keep from reaching my quota? What if I have already exhausted my quota?
Instructions for managing your e-mail space are available on the GUMail: Quota & Space Management page.
What is the size limit on a single e-mail message?
The largest message (size of the message plus any and all attachments)you can send or receive via GUMail is 12 MB.
I'm having trouble sending e-mail with my client. My client stops or times out. What can I do?
You may need to change your e-mail client's port. Certain clients cannot use the standard port (port 25) for sending e-mail, or (if you're off-campus) your Internet Service Provider may be blocking outgoing e-mail traffic that doesn't go through its own e-mail server.
You can check which ports your e-mail client is compatible with at the Alternate Ports for Sending E-mail page. Consult the instructions for your particular client to see how to set the port number.
