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University Information Services at Georgetown University
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GUMail: How to Install GUMail on a Palm based handheld using VersaMail

Before You Begin

These instructions assume:

  • You have a wireless Palm OS handheld device 
    • Palm Treo 600 or 650
    • Palm LifeDrive
    • Palm Tungsten
    • Palm TX
  • The device supports VersaMail 2.7
  • VersaMail 2.7 (or higher) is installed on the device

Note: The instructions apply only to accessing GUMail on a Palm PDA through a wireless Internet connection (e.g., Wi-Fi, cellular, Bluetooth), not synchronizing via a Hotsync.

Your Network option in Preferences should be set according to how you will be using your PDA to connect to the internet. For example, Tungsten C users should have their Network service set to "Wi-Fi" (this is the default setting). Other users may have their network setting set to GPRS.

If you are using Wi-Fi, be sure to set up a Wi-Fi connection. On the Tungsten C, this can be done using the Wi-Fi Setup application and entering HOYAS (all capitals) for the Network Name (SSID).

For information on AirHoya, Georgetown's Wi-Fi wireless network, see http://airhoya.georgetown.edu.

 

  1. Select the Applications button (or, on some models, the Home button) on your PDA.
  2. In the upper-right hand corner of the screen, select the down arrow and then select All.
  3. Select the VersaMail icon to begin.
   
  1. This will bring up the VersaMail window. If you see a screen entitled "Account Setup", skip to step 8.
  2. In the upper-left hand corner of the screen, select VersaMail.
 
  1. Select Accounts.
  2. From the drop-down menu, select Account Setup.
 
  1. Select the Edit button.
 
  1. For Account Name, enter GUMail (or other name you prefer).
  2. For Mail Service, select Other.
  3. For Protocol, select IMAP.
  4. Make sure there is no checkmark in the box next to Syncronize Only Account.
  5. Select the Next button to continue.
 
  1. Under Username, enter your NetID (case sensitive).
  2. Under Password, select the dotted box, then enter your NetID password (case sensitive).
  3. Select the Next button to continue.
 
  1. Under Email Address, enter your Georgetown e-mail address (an @georgetown address).
  2. For Incoming Mail Server, enter imap.georgetown.edu.
  3. For Outgoing Mail Server, enter smtp.georgetown.edu.
  4. Select the Next button to continue.
 
  1. This will bring up a window indicating that the account set up is completed. Select the Next button to continue.
 
  1. Under Incoming Mail Options, check or uncheck the two items according to your preference.

    Note: UIS recommends checking both Get unread mail ONLY and Delete messages on the server when they are deleted in VersaMail.
  2. Enter 993 for the Port Number.
  3. Make sure a checkmark appears next to Use Secure Connection (SSL).
  4. Enter the Maximum Message Size (333Kb is recommended).
  5. Select the Next button to continue.
 
  1. Under Outgoing Mail Options, enter your first and last name in Your Name.
  2. Select the Next button to continue.
 
  1. This will bring up another Outgoing Mail Options window. If you want to create a signature (e.g., name, address, phone, etc.) to append to each e-mail you send, check Attach signature to messages and then enter your signature information in the memo field that appears.
  2. Select the Next button to continue.
 
  1. Under Advanced Outgoing Options, make sure the Port Number is 25.
  2. Check both Use Secure Connection (SSL) and My server requires authentication (ESMTP).
  3. Beside Username, enter your NetID (case sensitive).
  4. Beside Password, tap on the dotted box, then enter your NetID password.
  5. Select the Done button to complete the setup.
  6. If an Overwrite Account? popup message appears, click Yes (this message appears whenever you are updating a profile with the same name).
 
  1. You will be returned to the Account Setup window. Select the OK button.
 
  1. You are now ready to check your
    GUMail account from your PDA. Select the Get Mail button.
 
  1. In the Get Mail Options window, select Messages (unless you want to retrieve only the subject line of your e-mail messages) and then place a check next to Sync IMAP Folders.
  2. Select the OK button.

    If the connection was successful, you will  see a displaying the number of new messages you have received (if any). You can now access any message by tapping on the message.

  3. If you were not able to connect successfully, check to make sure that: 
    1. Your NetID password was entered correctly in both places in the account setup.
    2. Your network connection is working. (e.g., for Wi-Fi, make sure your PDA is in range of a wireless access point by opening a Web browser.)
    3. Your PDA's calendar is set to the correct date. (To correct the date, from your home screen tap on Preferences, then tap on General, then tap on Date & Time and then enter the current date.)
 

 
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